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Online Repeat Prescriptions

 


 

 

Please note that due to social distancing measures in our Dispesnary, for the forseeable future dispensed medication will take at least one week (5 working days) from ordering. 

  

How to Get Your Medicines

 

We have our own dispensary but can only dispense medication to patients who live more than a mile away from the Surgery.

 

When you order your prescription we need to know YOUR NAME & the NAME, STRENGTH AND DOSE of the medicines you need.

 

All of these details are on the slip attached to your prescription or included with your last dispensed medication.

 

Please allow at least 5 working days (1 full week) for repeat prescription orders, during this busy COVID-19 period.  This is for your safety - to give us time for your doctor to check your prescription and for us to carry out dispensary checking procedures and because we are having to limit the numbers of staff at one time in the Dispensary.

 

 

Please help us to help you by keeping the counterfoil from your prescription for reordering, or read your drugs from the containers.

 

There are several ways you can re-order prescription items:-

 

On-Line (either by having an Practice online account or registering with the NHS App)

 

To order your repeat prescription please click here . Your request will be processed the next working day i.e. if you place your order on a Wednesday morning, the order will be processed on Thursday for collection a week later. If you order on a Friday evening, it will be processed on Monday for collection on the following Monday, this is due to high demand due to the COVID-19 issue.

 

In Person

 

Please bring your repeat prescription request slip to the Surgery and place in the box in the entrance to either surgery. 

 

By Post

 

Please post your repeat medication request to Townhead Surgery, Townhead, Settle, North Yorkshire BD24 9JA

 

By Telephone

 

You can still order your repeat medication by telephone. As the telephone is extremely busy at the start of the day.  To order your medication by Telephone please ring between 9.30am and 5pm.  Also avoid ordering your medicaiton on Monday mornings or Friday afternoons, as these tend to be our busiest times for the telephone lines.

 

 

 

To request your repeat medication online please click on the image below



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