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Patient Participation Group  


The Townhead Surgery Patient Participation Group (PPG) was established in February 2011. Members of the Group are volunteers. It presently consists of  patient representatives representing the views of the following patients:-   Carers,  The Community,  Older Patients, Patients with a Physical Disability,  Male Patients,  Patients with Mental Health Issues,  Working Patients,  Patients with a Learning Disability  Patients who require Continuing Care, Patients with Pre-School Age Children,  Black and Minority Ethnic (BME)  Patients,  Lesbian, Gay, Bi-sexual and Transgender (LGBT) Patients,  


Vacancies are usually advertised at the Surgery, on the Practice Website and the Settle & District Community News. Please contact the Practice Manager if you feel the Practice should represent groups of patients that are not included above.  


The role of the PPG includes the following:-  


To represent the views of patients and provide feedback to the Practice

Improve communication between patients and the Practice

Help the Practice to use resources most effectively

Contribute to the continuous improvement of services

Offer practical support and help to implement change

Promote good health  


The PPG is not able to handle complaints and does not have access to confidential information.   The Group meets regularly (approximately every 8 weeks) with Practice representatives including the Practice Business Manager, Operatoins Manager  and a GP Partner to discuss how services can be improved.  


If patients have ideas and comments they would like to be considered, the PPG members can be contacted through the Practice. There is more information about PPG members below.  



Sue Butler

I am Sue Butler and I work as a teacher in Giggleswick.   I have been a patient at Townhead Surgery since marrying and moving into the area almost 30 years ago.   As a member of the PPG, I represent carers in our community.  


Rowena Magdan I represent the views of black and minority ethnic patients.  


Sue Bradley  I am the Chief Officer of Age UK in North Craven and have become a member of the Patient Particpation Group to represent the views of older people . If you would like me to raise any issues on your behalf, I can be contacted on 01729 823066.


Denise Birkett   I was born in Blackpool and came to live in Settle in 1996.   I am involved in the Health Task Group for people with learning disabilities and am pleased to represent this patient group on the PPG.   In my spare time, I enjoy playing the drums.  


David Townson  I was born in Melling near Burton-in-Lonsdale and moved to Settle in 2002.   I am currently involved in the production of the 'Gazette' magazine and joined the PPG to represent the views of patients with a learning disability.   If anyone wishes to contact me, they can do so through the Practice Manager at the Surgery.        


Peter Emsley   I retired from the NHS after 42 years continuous service. My last post was as a biomedical scientist/ pathology manager working for the Hull & East Yorkshire NHS Trust, specialising in haematology and blood transfusion   I joined the Airedale Hospital Patient Panel at its inception and on their behalf, attend the Medical Devices Committee and review all hospital policies in relation to the interests of patients.  


Julie Middleton My name is Julie Middleton. I am a teacher locally and work closely with children and their families from three to five years old. I have been a patient at Townhead for most of my life. I represent patients with young children.  




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