Practice Training

Please note the Practice closes on one afternoon per month for practice training on this day the  Dispensary Counter will re-open at 3pm for the collection of pre-ordered prescriptions.

The telephone service and appointments will resume the following morning at 8am.

Please refer to the Staff Training section for dates of closure.

 

 

Patient Online Services - April 2017

Townhead Surgery has offered patients’ facilities to book appointments and order their repeat prescriptions ‘on-line’ since 2011.

From 1 April, we are able to offer patients the facility to view information from their medical record. 

Please ask at Reception about the process of registering to be able to access this facility.


 

FLU JABS - have arrived!

We will not be writing to patients individually this year, but please either book online or give us a call if you are eligible as follows:

  • aged 65 or over

under 65, in a clincal risk group

  • chronic heart disease
  • chronic kidney disease
  • chronic liver disease
  • diabetes
  • asthma or bronchitis
  • chronic obstructuve pulmonary disease (COPD)
  • pregnant or become pregnant during the flu season
  • people who are receipt of carers allowance, or those who are the main carer of an older or disabled person

CLINICAL SYSTEM OUTAGE

Unfortunately due to unforeseen circumstances, we experienced an outage of our Clinical System on Wednesday 17th October, which effected the processing of patient prescriptions. This was a nationwide issue, that thankfully was resolved late Thursday morning, when normal service was resumed. You will appreciate that we are now dealing with the backlog as a matter of urgency, however, your patience and understanding would be greatly appreciated.